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Machine down? Call the counter

(650) 589-5724 · Se habla español
Employee-owned since 2011 527 DNA Way, South San Francisco
Services — TMB Baking

TMB Baking  /  Services

What TMB does
for your bakery.

In the order you'll need it — from the first floor plan to the part that arrives twelve years later. Every service here has a door and a person on the other side of it.

THE FILM · 527 DNA WAY

Meet the people who answer the phone.

Then call them

Our services.

01 — 07
01 · DESIGN

Bakery design

The room is drawn before any machine is sold.

Send your floor plan and your menu. The layout comes back in CAD — workflow, power, ventilation — before you've committed to anything heavier than a phone call. The equipment list falls out of the drawing, not the other way round.

WHAT YOU GET
A CAD layout of your room — workflow, power, ventilation, clearances
An equipment list that follows from the drawing
The pre-lease checklist, if you haven't signed yet
CONSULTING · CONTACT@TMBBAKING.COMStart with your floor planThe pre-lease checklist
ESMACH SPI spiral mixer
02 · EQUIPMENT

Equipment

Matched to what you bake, not what's on sale.

European lines — ovens, mixers, dividers and rounders, moulders and sheeters, slicers, proofing and retarding, walk-ins, bakery support — each with its cut sheet on the page and a person here who has installed one.

WHAT YOU GET
Every machine on the site with its manufacturer cut sheet
Lead time where it's known, and a straight answer where it isn't
One quote form that already knows which machine you clicked
SALES · MARTIN BOYDSee the equipment
03 · FINANCING

Financing

Financing is available on every machine we sell.

TMB does not finance directly. Leases come through a partner we have worked with for years — ask when you request your quote, and we make the introduction.

WHAT YOU GET
Lease options on any machine in the quote
An introduction to a leasing partner TMB trusts
A person at the counter who answers the phone
FINANCING · ASK THE COUNTERHow financing works
TMB installation crew
04 · INSTALLATION

Installation

The crew that unloads it works for TMB.

Your machines arrive with TMB's own crew, led by an install manager seventeen years with the company. Set, connected, and tested in your room — they leave when it bakes, not when it's plugged in.

WHAT YOU GET
TMB's own crew, not a subcontractor
Set, leveled, connected, and run before they leave
Install week laid out day by day, below
How install week runs ⚠ Draft for Martin and Carlos — every line is theirs to correct
BEFORE
The site check.Power, gas, ventilation, and water where the drawing says they are. Door and corridor widths against the crated dimensions. The floor.⚠M — who does the site check, how far ahead of delivery, and how far the crew travels (S10)
DELIVERY
Through the door.The truck, the rigging, and the machine into the room — on the crew's equipment, not yours.⚠M — liftgate / forklift / rigging: what the crew brings, what the bakery provides
SET
Leveled and connected.Set in place, leveled, and connected — gas, power, water, vent.⚠M — does TMB's crew make the utility connections, or the bakery's licensed trades to TMB's spec
TEST
It bakes before they leave.Fired, calibrated, and run. The crew walks you through the controls and shows you where the nameplate is.⚠M — what "tested" means in practice; is there staff training on day one (S21)
AFTER
On the record.Your machine, model, and serial go on file at the counter, so the first call about it starts from what's known.⚠M — confirm the counter keeps a per-machine record
INSTALLATION · TMB'S OWN CREWSee recent installs
05 · SUPPORT

Technical support

You call. A person answers.

(650) 589-5724, Monday through Friday, 8:00 to 5:30 Pacific — se habla español. Describe what the machine is doing; you talk to the counter, not a ticket queue. If the answer is a part, the shelf gets checked first.

WHAT YOU GET
A person on the phone, Monday to Friday, 8:00 to 5:30 Pacific
The counter card — tape it to the machine
Four things to have ready before you call, on the support page
TECHNICAL SUPPORT MANAGER · MICHAEL KUDATSKYParts & supportCall (650) 589-5724
06 · PARTS

Parts

The part they stopped making is still on the shelf.

Send the model and serial number and the shelf in South San Francisco gets checked before anything is ordered. Some parts sit there for years — then save a baker's morning.

WHAT YOU GET
The shelf checked before anything is ordered
Cut sheets, install manuals, and parts views on the site — the library is growing
parts@tmbbaking.com, read by the people who stock the shelf
PARTS@TMBBAKING.COMFind your partOpen a manual
07 · SMALLWARES

Smallwares

Priced. In stock. Shipped.

Proofing baskets, lames, peels, pans, scales — the small things done properly, and the one thing on this page you buy without a quote.

WHAT YOU GET
Prices on the page, not on request
Cart, checkout, and shipping like any store
The same counter if something's wrong with the order
THE STORE Shop smallwares

HOW A QUOTE HAPPENS

Three things happen after you click.

NO MACHINE IS SOLD BEFORE STEP TWO
01Your floor plan and menu go in.

A phone photo of the lease exhibit is enough to start. What you bake and how much decides the rest.

02The drawing comes back.

Your room in CAD — workflow, power, ventilation, the door the oven has to fit through — before anything is sold.

03The quote follows from the drawing.

The equipment list falls out of the layout, and the quote falls out of the list. If you want to finance it, say so — the counter is one call away.

THE BRANDS · TWENTY-FOUR MAKERS, MOST OF THEM FOR DECADESAll brands
AM Manufacturing Avancini Bassanina BTF Contemar Silo Systems Continental Forni Daub Bakery Machinery De Danieli ESMACH Imperial-Brown JAC Kombimix LVO Marden MONO Equipment Mueller Nilfisk Pavailler Sorema Trima VMI
THE CLIENTS · BEHIND THE BREAD YOU KNOWSee the bakeries
Whole Foods Market Tartine Boudin Bakery Acme Bread Company Bouchon Bakery Porto's Bakery & Cafe Manresa Bread Semifreddi's Baking Company Model Bakery New Seasons Market Easy Tiger Essential Baking Company Firebrand Artisan Breads Nation's Giant Hamburgers Bridgford Rustic Bakery La Tour Bakehouse Le Marais Bakery Lodge Bread Company Labriola Bakery Cafe Alexander's Patisserie Larder Baking Company Firehook Bakery Red Hen Baking Blue Dog Bakery Good Earth Natural Foods Certified Piedmontese Crema Cafe Panorama Baking Purity Bakeries Genova Bakery Pacific French Bakery Lyon Bakery Faria Bakery Morell's Bread McLain's Bakery Amelia's Vista Bakeshop Estelle Bakery & Patisserie Alibi Sonoma Superba Breadberry Automat Hens Bread Company MS & Co. + Hundreds more

QUESTIONS

Asked before the quote, answered here.

Short answers, straight from how the shop runs. If yours isn't here, ask a person.

Ask a baker
Q1Can you help before I've signed a lease?

That's the right time to call. Your layout is drawn in CAD — workflow, power, ventilation — before any machine is sold, so the room works on paper first.

Q2Who installs the equipment?

TMB's own crew, led by an install manager seventeen years with the company. Your machines are set, connected, and tested in your room — the crew leaves when it bakes.

Q3Do you finance?

Not directly. Leases come through a partner TMB has worked with for years. Ask when you request a quote and we make the introduction.

Q4What happens when something breaks?

You call (650) 589-5724. A person answers, Monday through Friday, 8:00 to 5:30 Pacific — se habla español. If the fix is a part, the shelf gets checked before anything is ordered. The parts form and every manual are on the support page.

Q5How far do you travel for installs and service?

⚠M / S10 — service area and the Eastern US rep line, in Martin's words. Nothing here until then.

Q6What do you need from my side before delivery?

⚠M / S20 — the site check in Martin's words: power, gas, vent, water, door width, floor. Who checks, how far ahead.

WHAT BAKERS SAY

VERIFIED GOOGLE REVIEWS · VERBATIM

Better you heard it from them.

★★★★★
TMB baking consulted/guided me for over two years while I sought out an appropriate brick and mortar space to build my bakery. They made great recommendations when it came to bakery layout and equipment.
Otto KrammOtto's Bread · Salinas, CaliforniaGoogle review · 5 stars
★★★★★
I placed an order for 5 bread proofing baskets on 2/13/22 and received them today, 2/16/22! The 13th was a Sunday, so yes, I am impressed.
Anne ZacharySmallwares orderGoogle review · 5 stars
★★★★★
Amazing service.
Anthony MallegniReviewed nine years agoGoogle review · 5 stars
Read every review on Google 527 DNA WAY · SOUTH SAN FRANCISCO

THE COUNTER · 527 DNA WAY, SOUTH SAN FRANCISCO

Talk to a person.

Your layout is drawn before any machine is sold. The crew that installs it works for TMB. Parts live on a shelf in South San Francisco. And when you call, a person answers.
ANSWEREDMONDAY–FRIDAY · 8:00–5:30 PACIFIC
VISIT527 DNA WAY, SOUTH SAN FRANCISCO
SE HABLAESPAÑOL
START THE CONVERSATION

Tell us what you're planning — the room, the bread, the timing — and a person will call or write back. If you'd rather start with the drawing or a price, the two doors below go straight there.

Or email contact@tmbbaking.com