Parts and technical support from the people who installed it. Se habla español. Monday–Friday, 8:00–5:30 Pacific.
Reading the tape…
Contact · The counter
A machine, a part, an order, an invoice — one counter, one person. Write here, or call and skip the typing.
Write to the counterRead by a person · one business day
01 · Write
For anything that can wait a day. A person reads it and answers within one business day — by phone if you leave a number.
Write →02 · Call
Whoever picks up sees the parts shelf and the install calendar, and can put you through to whoever priced your machine.
Call →03 · Come by
Next door to the San Francisco Baking Institute. Whoever is at the counter answers the phone. Mon–Fri, 8:00–5:30.
Directions →03 · Four doors
No sticker prices here — these machines cross an ocean. Tell us what you bake and how much of it; the quote answers the rest, itemized, within one business day.
Call first if your morning depends on it — the parts room answers faster than the inbox. Email parts@tmbbaking.com for anything that can wait a day.
Order status, billing questions and payment paperwork land at one desk. Include your order or invoice number and the reply comes back complete.
Write it down the way you’d say it. The counter reads every message and routes it to the person who can actually answer.
04 · Machine down
When the morning depends on it, call. Most of what fails has failed before, and the fix is usually already on the shelf.
Call (650) 589-5724 →Monday–Friday · 8:00–5:30 Pacific · Se habla español
Behind the bread you know
+ Hundreds more
The brands on the floor
